Returns & Exchanges

At BoatEye360, we stand behind our marine electronics and offer a 30-day satisfaction guarantee to ensure your vessel is equipped with the best technology. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges on all eligible hardware.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and visit the 'Order History' section to submit a return request or contact our support team with your order number.

• 2.
  Prepare the Package

  Carefully pack the device in its original manufacturer packaging, including all cables, mounts, and documentation to avoid restocking fees.

• 3.
  Affix Shipping Label

  Download and print the prepaid shipping label provided via email and securely attach it to the exterior of your return parcel.

• 4.
  Inspection and Refund

  Once our technicians verify the unit's condition, we will process your refund or ship your replacement within 5-7 business days.